We're here to help. Whether you have a question about our service, feedback on your experience, or a suggestion for improvement, we'd love to hear from you.
How to Reach Us
Use the form below or reach us through the details on this page. We aim to respond to all inquiries within 2–3 business days.
Technical Issues
If you're experiencing problems with our website, please include:
- A description of the issue
- The page where you encountered the problem
- Your browser and device type
- Any error messages you received
Content Corrections
If you notice outdated or incorrect information about an internet plan or provider, please let us know. We work hard to keep our data accurate and appreciate your help in maintaining quality.
What We Can Help With
- Questions about how our comparison service works
- Feedback on your experience using our website
- Reporting technical issues or bugs
- Suggestions for improvements or new features
- Media and press inquiries
- Partnership opportunities
What We Cannot Help With
Please note that we are a comparison service, not an internet service provider (ISP). We cannot assist with:
- Technical support for your internet connection or home network
- Billing, payments, or account issues with your provider
- Equipment installation, modem setup, or router configuration
- Contract disputes with internet providers
- Cancellation or modification of internet services
- Complaints about connection speeds or service quality
For these issues, please contact your internet provider directly. Their contact information should be on your bill or their website.
Escalating an ISP Complaint
If you have an unresolved dispute with an internet service provider, you may also contact:
- FCC (Federal Communications Commission): consumercomplaints.fcc.gov
- FTC (Federal Trade Commission): reportfraud.ftc.gov
- Your State Attorney General: Most states have a consumer protection office that handles ISP disputes
Company Information
- Company: OZANIS