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Guides

Modem and Router Lights Explained

The little lights on your modem or router are trying to tell you something, and reading them can solve problems fast. This guide explains what common indicator lights mean, how to use them to troubleshoot, the simple fixes that resolve most issues, and when to call your provider.

4 Aug 2026 6 min read
Articles

Modem, Router and Gateway: What Each Does

Modem, router, gateway: the words get used interchangeably, but they describe different jobs. This guide explains what each term means, what the box on your wall actually does, how combined gateways work, and why knowing the difference helps when something goes wrong.

By Caleb Mercer — Senior Internet Plans Analyst

5 min
Guides

Mesh Wi-Fi, Extenders and Router Placement Explained

If your internet is fast in some rooms but weak in others, the fix is usually better Wi-Fi coverage rather than a faster plan. This guide explains how router placement, Wi-Fi extenders, and mesh systems each improve coverage, their trade-offs, and how to choose the right approach for your home so you get a stronger signal without paying for more speed.

By Caleb Mercer — Senior Internet Plans Analyst

6 min
Articles

How to Run an Accurate Internet Speed Test

An internet speed test measures your connection's download speed, upload speed, and latency, but the way you run it affects how accurate the result is. This guide explains how to test properly, why a wired test gives the clearest reading, and how to interpret download, upload, and latency figures so you understand what your connection is actually delivering.

By Caleb Mercer — Senior Internet Plans Analyst

6 min
Father and children using gadgets on a sofa, balancing work and leisure.
Articles

How Many Devices Can One Internet Plan Really Handle?

There is no fixed limit to how many devices an internet plan can handle, because what matters is how many are actively demanding bandwidth at once, not how many are connected. This guide explains how devices share a connection, why idle gadgets barely count, how your router and Wi-Fi factor in, and how to judge whether your plan can keep up with a growing, device-filled home.

By Caleb Mercer — Senior Internet Plans Analyst

7 min
Beetle car speeding down a city street symbolising slow internet speed.
Articles

Why Real-World Speeds Are Slower Than Advertised

It is normal for the speeds you actually experience to be lower than the figure your internet plan advertises, because advertised speeds are a maximum under ideal conditions rather than a guarantee. This guide explains the common reasons for the gap, from Wi-Fi and equipment to congestion and how speed is shared, and what you can do to get closer to your plan's potential.

By Priya Ramaswamy — Consumer Internet Editor

6 min
Wireless router with four antennas illustrating wifi internet speeds
Guides

Wi-Fi vs. Your Internet Plan: Often It Is the Router

When home internet feels slow, the cause is frequently the Wi-Fi inside your home rather than the internet plan or provider. This guide explains the difference between your internet connection and your Wi-Fi network, why the router and its placement matter so much, and how to tell whether an upgrade to your equipment would help more than a faster plan.

By Priya Ramaswamy — Consumer Internet Editor

6 min

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